The Concert War: How Ticketmaster’s Reforms Are (And Aren’t) Changing the Live Music Scene
It was a Wednesday morning in November 2022. Millions of fans, “Verified Fans” no less, sat poised at their keyboards, ready to secure tickets for Taylor Swift’s first tour in five years. What followed was not a celebration of music, but a system-wide meltdown. The Ticketmaster website buckled under unprecedented demand. Millions were stuck in […]
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