A Texas woman is suing the state’s Lottery Commission, claiming it has refused to pay out an $83.5 million jackpot more than three months after her ticket matched the winning numbers.

Identified as Jane Doe in the lawsuit filed on May 19, the Montgomery County resident says she purchased the winning Lotto Texas ticket on February 17 through Jackpocket, a third-party courier service. Jackpocket allows customers to order lottery tickets online, which are then bought from licensed retailers by the service on their behalf. These services, however, are not regulated in Texas.

According to the lawsuit, Doe’s winning ticket was obtained from Winners Corner, a licensed lottery retailer in Austin. Her numbers matched the jackpot that same night.

But within a week, the Texas Lottery Commission announced a sudden ban on all unregulated courier services. Governor Greg Abbott also called for an investigation into the winning claim.

Former Executive Director Ryan Mindell, who later resigned in April amid the growing controversy, stated that the rise of courier services raised concerns about the “integrity, security, honesty, and fairness” of Texas lottery games. Sergio Rey, now serving as interim executive director, is named in the lawsuit.

Doe claims that when she submitted her ticket to the commission on March 18, she was not told it was invalid. Her lawsuit argues that the commission is trying to block the payout by enforcing a retroactive rule change, which she says is not legally permitted.

A commission spokesperson confirmed the claim is under review as part of its standard validation process and is also the subject of an ongoing external investigation. They declined to comment further due to the pending litigation.